Privacy Policy
How we protect your information
Last updated: December 06, 2025
Kiltiv Local Ltd (operating as Planter.mu, BRN: C25224130) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.
Information We Collect
Personal Information
When you place an order or contact us, we may collect:
- Name and contact information (email, phone number, address)
- Billing and shipping addresses
- Payment information (processed securely through payment providers)
- Order history and preferences
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser type
- Device information
- Pages visited and time spent on site
- Referring website addresses
How We Use Your Information
We use the information we collect to:
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
Service Providers
Third-party companies that help us operate our business (payment processors, shipping companies, email service providers). These parties are contractually obligated to protect your information.
Legal Requirements
When required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights or comply with legal processes.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure servers and encrypted data transmission
- Regular security assessments
- Limited access to personal information by authorized personnel only
- Secure payment processing through trusted third-party providers
Please note: No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Your Rights
You have the right to:
To exercise these rights, please contact us at hello@planter.mu or +230 5255 3420.
Cookies and Tracking
We use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. Cookies are small text files stored on your device.
Types of cookies we use:
- Essential cookies: Required for the website to function properly
- Analytics cookies: Help us understand how visitors use our site
- Functional cookies: Remember your preferences and settings
You can control cookies through your browser settings. However, disabling cookies may affect website functionality.
Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a new "Last Updated" date. We encourage you to review this policy periodically.
Questions About This Policy?
If you have any questions or concerns about our Privacy Policy or how we handle your information, please contact us:
Company: Kiltiv Local Ltd (Planter.mu)
BRN: C25224130
Email: hello@planter.mu
Phone: +230 5255 3420
Location: Mauritius